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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pam Jolly

Pam Jolly

November 15, 2024

5  out of  5
rating by Pam Jolly
"Very responsive & awesome communication!! Really made our needed changes simple & easy to understand!!"
We responded:
"Pam - thank you so much for the 5-Star Review! It means so much that you are happy with the communications our office has provided to you. We look forward to serving your insurance needs and are happy you are part of our State Farm family!"
Profile photo of Neil Overfelt

Neil Overfelt

November 8, 2024

5  out of  5
rating by Neil Overfelt
"Heather was very helpful and very timely. Just what we needed when insurance wasn’t something I wanted to spend my time on…nice to know I’m getting covered by people who care about my family and my time."
We responded:
"Neil - thank you for allowing us to serve your insurance needs! Heather has enjoyed working with you and we are glad you are part of our State Farm family here in Montana. Stop in anytime!"
Profile photo of Bruce Cummings

Bruce Cummings

November 7, 2024

5  out of  5
rating by Bruce Cummings
"This office has a true ‘home town’ feel and combines that with valuable counsel, guidance, and service. Our experience with Darcy and Torri has been wonderful and we’re looking forward to working with them for years to come."
We responded:
"Bruce - thank you so much for the awesome 5 star review and your kind words! Torri has really enjoyed working with you and Cheryl and we are so blessed to call you part of our State Farm family! We look forward to the many years ahead of also calling you friends..."
Profile photo of Betsy Saylor

Betsy Saylor

November 2, 2024

5  out of  5
rating by Betsy Saylor
"Fast, friendly & local. Can't ask for more!"
We responded:
"So happy to hear from you Betsy! Thank you for the 5 Star review! Having you as a customer is a real blessing to Heather, Torri and I. We look forward to serving your insurance needs!"
Profile photo of Hailee Betts

Hailee Betts

October 31, 2024

5  out of  5
rating by Hailee Betts
"Darcy’s office and staff are so welcoming and friendly! I highly recommend the whole team who all provide careful attention to detail and excellent customer service!!"
We responded:
"Hailee - thank you for your kind words and knowing that we are here to serve your insurance needs with careful attention to detail and allow us to provide you with excellent customer service. You are special to us!"
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T C

October 29, 2024

5  out of  5
rating by T C
"Heather was very wonderful in getting me set up with home and motor vehicle insurance. I appreciate her time and assistance in getting the policy where I could financially afford and was very kind in answering all my questions! I look forward to having State Farm Insurance, and having insurance where you know the person who answers the phone is going to be kind and willing to help. Thank you Heather for all you do!"
We responded:
"Tami - Heather has told us how much she has enjoyed working with you! I am so happy to hear you have had such a good experience with Heather and Darcy Hansen State Farm. Heather and our team is looking forward to serving your insurance needs. Heather is great and we appreciate your kind words..."
Profile photo of Judy Carey

Judy Carey

October 7, 2024

5  out of  5
rating by Judy Carey
"I have been in contact with Heather multiple times over the past few months (after not having had to talk to State Farm in years!) due to selling my house and going to a rental and storage. Heather has done an excellent job in helping me and finding answers to things she didn’t know. Then, the weekend of my actual move, my car was totaled by a UHaul truck (no injuries) and I spoke with Darcy about all the “what to do’s” and “how to do it’s” which she thoroughly explained. She even called over the weekend to find out how everything was going and answer more questions. I am very happy with the service I have received from this office. Heather, and then Darcy have made me feel as though i have made new friends in the community."
We responded:
"We adore you Judy and know you have been through a lot lately. Thank you to you for your words that make us feel so blessed to have you as part of our State Farm Family! We are so happy to know you and your family, and we are here for you!"
Profile photo of Twyla Brooks

Twyla Brooks

October 7, 2024

5  out of  5
rating by Twyla Brooks
"Heather and Darcy are wonderful. They are available, helpful and so nice. We receive professional, friendly service. If you are looking for home or auto insurance give them a call- you will be impressed."
We responded:
"Twyla - thank you for the 5 star review! It means so much to us that your insurance experience with us was positive! We are here for you!"
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Lisa Criddle

October 5, 2024

5  out of  5
rating by Lisa Criddle
"Friendly office! They have helped us with all of our needs in a professional manner."
We responded:
"Thank you so much for blessing us with your 5 Star review Lisa! I am thankful that we get to serve your families insurance needs! Happy Autumn! "
Profile photo of Christian Betts

Christian Betts

October 3, 2024

5  out of  5
rating by Christian Betts
"Darcy and her team are very professional. They are not only professional but they feel like family. They are always helpful when we needed them. So glad to have a local agent that we can trust and not an 800 number to call. We highly recommend Darcy Hansen. And not that the price was the most important thing to us, it was great that she offered the most competitive rate out of several quotes that we got from other major insurance companies."
We responded:
"Christian & Torri - I am blessed that you have trusted your insurance with our office. You are special to us and we look forward to working with you and your family in the future! What a compliment to have your trust, friendship and precious Torri as a blessing to our customers, State Farm and to me! Your support means more than I can express!"
Profile photo of Janet Arnold

Janet Arnold

August 17, 2024

5  out of  5
rating by Janet Arnold
"Had a great experience buying insurance. 😃"
We responded:
"What a compliment Janet! Because buying insurance can be a lack-luster experience. I am so thankful that I could help you with your insurance and save you some money!"
Profile photo of Gigi Mills

Gigi Mills

August 17, 2024

5  out of  5
rating by Gigi Mills
"Darcy is very professional, an honest, trustworthy insurance broker and I would highly recommend her to anyone looking for any type of insurance coverage. A great asset to Stevensville, Montana!"
We responded:
"Gigi - thank you for being a positive support to me and allowing us to serve your insurance needs. It is fun to see you, your smile and the joy you bring to others with your beautiful floral displays! You are a blessing to me and to the Bitterroot Valley!"
Profile photo of Tim Wood

Tim Wood

July 25, 2024

5  out of  5
rating by Tim Wood
"Great agent!"
We responded:
"Tim & Ingrid - you sure enhanced my knowledge and understanding of some topic that are close to your heart and I am thankful for that. I am looking forward to checking out your Touareg! Thank you for making it easy to care about the two of you and also serve your insurance needs!"
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Cindy Whited

July 23, 2024

5  out of  5
rating by Cindy Whited
"Wow just a great atmosphere and all the staff so pleasant. Took their time not just in office but on numerous phone calls and e mails. Response to call us back was always pretty quick. Progressive cancel our home policy stating we were in a high fire zone. We don't live where their is trees. So I called a lot of insurance companies and it was double what I paid but Darcy got us a great price and showed us where Progressive had our home way undered insured. Thank You Darcy and staff for a great experience with you. Give Darcy a call to check out what she can do for you too."
We responded:
"Cindy - we loved getting to know you and Randy! With these great words I think I need to bring you on board to handle our marketing!!! We do pride ourselves on educating our customers on their insurance and empowering them to be confident in their coverages and you allowed us to serve you in that way. We are friends and State Farm family now and are so thankful for it!"
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K

July 15, 2024

5  out of  5
rating by K
"You don't get any better than Darcy she's the best!!! K.g ."
We responded:
"I am so thankful you have your insurance with our office! We will take care of your home, auto & other insurance needs to the best of our ability. Welcome to Darcy Hansen State Farm, K.G.! =)"
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Arielle Leister

July 2, 2024

5  out of  5
rating by Arielle Leister
"So glad to be a policy holder with State Farm Insurance of almost 20 years and so grateful for Darcy Hansen's team! Torri has been a joy to work with and incredibly helpful!"
We responded:
"Arielle - 20 years with State Farm is awesome! We are so blessed to have you as part of our State Farm Family. Thank you for allowing us to serve your insurance needs and know Torri is excited about working with you too!"
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Brandy Hardy

June 27, 2024

5  out of  5
rating by Brandy Hardy
"Darcy and Katie are amazing! I appreciate the time they take to help educate me on what my options are, and how they make me feel like I am more then just a policy number. Each visit in person, over the phone or email is a positive experience. Thank you ladies!"
We responded:
"Brandy, Thank you for your great words to us! This is exactly what we want your experience to be with our office. You are a blessing to us & thank you for being a part of our State Farm Family!"
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Justin Hoerner

June 4, 2024

5  out of  5
rating by Justin Hoerner
"Darcy and her team are amazing! Highly recommend!!"
We responded:
"Thank you Justin! I am honored to have your insurance with my office and call you and Lindsey my friends as well! Darcy"
Profile photo of Diane Boyd

Diane Boyd

June 4, 2024

5  out of  5
rating by Diane Boyd
"Darcy was super helpful - knowledgeable and up front with all the policy information/details - Thanks Darcy for getting my auto, home and life policies taken care of!"
We responded:
"Diane - it has been a blessing getting to know you and your family better. You have a beautiful family my dear! Darcy"
Profile photo of Deborah Tilden

Deborah Tilden

April 25, 2024

5  out of  5
rating by Deborah Tilden
"Darcy Hansen and her team are so awesome to work with. I’ve been with State Farm for decades, and have always loved our agents."
We responded:
"Deborah - you are such a great example to me, and I am so thankful you are in my life. Keep on moving forward and thank you for choosing us to serve your insurance needs and for our friendship!"
Profile photo of Trent Larson

Trent Larson

April 18, 2024

5  out of  5
rating by Trent Larson
"Katie Grace Grubenhoff is AWESOME!!!!"
We responded:
"You got that right Trent! Katie is a blessing to our customers, our office & to State Farm!"
Profile photo of Kim Smith

Kim Smith

April 17, 2024

5  out of  5
rating by Kim Smith
"Super helpful thank you Darcy"
We responded:
"Kim - it has been great getting to know you better! So glad to have you here in the Bitterroot Valley and allowing us to transfer your policies from another great state. We are here to serve your insurance needs & be your good neighbor as well!"
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Hannah Metzger

March 28, 2024

5  out of  5
rating by Hannah Metzger
"Darcy and staff at StateFarm are exceptional. Their help and (especially) response to calls/texts are on point. Thank you for making my experience with StateFarm ideal."
We responded:
"Hannah - Katie, Angelia and I sure enjoy working with you! Thank you to you and Mike for allowing us to serve your insurance needs. We appreciate your kind & encouraging words. Our goal is to make your insurance experience easy my dear."
Profile photo of Hattie Redmon

Hattie Redmon

March 26, 2024

5  out of  5
rating by Hattie Redmon
"Darcy makes you feel at ease. She will walk you through everything in a way that you understand and will feel confident in your coverage. Darcy cares and will work with you through every step."
We responded:
"Hattie - I am so impressed by you and thankful to call you my friend. Thank you for the kinds words...you are stuck with us...=)"
Profile photo of Chelle Olsen

Chelle Olsen

March 11, 2024

5  out of  5
rating by Chelle Olsen
"Wonderful experience with Darcy getting insurance for our new vehicle. Her little dog Luna makes any stress go away while going through the process!"
We responded:
"I am so thankful you gave us a chance and are allowing us to serve your insurance needs. Thank you for treating little Luna so special! Welcome to our State Farm family!"